Demand Planner

DescriptionAbout the Position

Demand Planners are responsible for forecasting customer demand, analyzing sales trends, and aligning inventory levels to ensure optimal product availability. The ideal candidate will collaborate closely with Sales, Accounting, and Operations to develop accurate demand plans that support business goals and drive efficient supply chain performance. The ideal candidate combines strong analytical skills with excellent communication and a proactive mindset to anticipate market needs and contribute to strategic planning.

Key Responsibilities

Manage demand for all assigned stock items in SIQ

Collaborate with Account Manager, Alliance Supervisor, and/or Customer Support Representative to improve order and forecast accuracy

Process and submit vendor purchase orders per SIQ

Purchases should be placed per SIQ suggestions (daily)
Confirmation of pricing, freight terms, FOB terms, ship dates, per PO

Process all inter-site transfers

Daily transfers to spokes
Daily add-on transfers
Weekly transfers back from spokes
Site to site transfers

Obtain PO acknowledgments from vendors and enter/update in Great Plains/Epicor
Manage lead time in Great Plains/Epicor and SIQ
Address late PO alerts daily
Review projected stock-outs daily

Prioritize high-ranked items (item is projected out of stock and existing orders do not cover the shortfall); Medium-ranked items (item is projected out of stock, but existing orders will eventually cover the shortfall).

Expedite inbound PO’s to hub and/or spokes
Communicate projected stock-outs for critical/common items to Account Manager, Alliance Supervisor, and/or Customer Support Representative and take actions taken to mitigate the issue

Perform BKO RCA’s daily (responsible for all alliance RCA’s)

Update Customer Support Representative of status of materials

Enter item replacements into SIQ
Enter Inventory Management Requests (IMR’s) into SIQ after approval
Resolve Vendor Issues (recorded in Smartsheet)

SCS is responsible for “Quality Issues” & “Invoice Price Discrepancy Issues”
Operations is responsible for all other reason codes

Qualifications

Bachelor's degree in Supply Chain Management, Business, Economics, or a related field preferred
2-5 years of experience in demand planning, supply chain, forecasting, or inventory management
Experience with demand planning software; StockIQ experience a strong plus
ERP experience – Epicor a strong plus
Smartsheet experience a strong plus
Strong organizational skills
Excellent attention to detail and accuracy
Strong communication and cross-functional collaboration skills.

Core Competencies

Adaptability & Continuous Improvement

Adjusts readily to change and seeks ways to improve performance and processes

Business Acumen

Understands how one's role and decisions impact the cooperative's overall success

Collaboration & Teamwork

Works effectively with others to achieve shared goals

Commitment to Cooperative Values

Upholds the principles and mission that guide the cooperative's work

Dependability & Accountability

Follows through on commitments and takes ownership of results

Effective Communication

Shares information clearly and listens actively with others

Integrity & Ethics

Acts honestly and consistently in line with organizational values

Member Focus

Prioritizes the needs and satisfaction of members in daily work

Organization & Time Management

Prioritizes tasks effectively to meet deadlines and expectations

Problem Solving & Decision-Making

Identifies issues and applies sound judgment to resolve them

Professionalism

Maintains a positive, respectful demeanor in all interactions

Safety Awareness

Follows safety protocols and promotes a safe work environment

Individual Contributor Competencies

Attention to Detail & Accuracy

Produces error-free work with strong attention to detail

Confidentiality & Professionalism

Handles sensitive information with discretion and professionalism

Customer Service Orientation

Provides responsive and professional internal/external support

Document & Process Management

Maintains organized records and efficient processes

Technical & Systems Proficiency

Effectively uses administrative tools and systems

Physical Requirements

This is a primarily sedentary, office-based role. In this position, you can expect to:

Work at a computer for extended periods, including frequent use of a keyboard and mouse.
Read and analyze detailed data, reports, documentation, workflows, and project information on a screen and in printed materials, requiring close attention to visual detail.
Communicate regularly with colleagues by phone, email, virtual meeting, and in person.
Occasionally move about the office and lift items up to 10 pounds, such as files and supplies.

The statements contained herein describe the scope of responsibility and essential functions of this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or provide relief during peak periods. Management reserves the right to add, modify, or remove duties as needed to meet the needs of the organization.