Front Desk
ALIGN ENT AND ALLERGY · Michigan Ear Institute - Farmington Hills - Farmington Hills, MI 48334
About The Role
DescriptionJoin Our Patient-Centered Medical Team!
We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!
What You'll Do:
Greet patients with a smile and deliver exceptional customer service
Handle incoming/outgoing calls using a multi-line phone system
Check patients in/out, schedule appointments, verify insurance, process payments and referrals
Keep patient records and documentation accurate and up to date
Collaborate with team members and support daily office operations
Benefits
What We Offer:
Salary compensates with experience
401 (k)
Paid time off
Health, dental and vision insurance
Brand new office and supportive, fun team
Structured training program
Patients love us--and we think you will too!
Ready to join a team that puts patients first and values your contribution? Apply today!
**Please do not contact the office directly about this position, as it may disrupt patient care.
QualificationsWhat We're Looking For:
High school diploma or equivalent
2 + years of medical office experience
Positive attitude, strong communication and excellent phone etiquette
Detail-oriented and able to multitask in a busy environment
Dependable and eager to learn new systems (experience with eCW EMR is a bonus)
Knowledge of Athena and/or WebPT a plus
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