Mystery Shopper

Mystery Shopper
Pay Rate:
$18.00/hour + mileage reimbursement
Shift:
1st Shift / Daytime Hours
Job Type:
Field-Based / Independent Work
Job Summary
We are seeking reliable and detail-oriented
Mystery Shoppers
to conduct in-person evaluations at retail locations. This position involves traveling to assigned department stores, gas stations, grocery stores, and other retail locations to evaluate customer service, store conditions, compliance, and the overall customer experience.

Key Responsibilities

Travel to assigned retail locations to complete mystery shopping evaluations
Visit department stores, gas stations, grocery stores, and other assigned locations
Observe and evaluate customer service, store conditions, procedures, and compliance
Accurately document observations and interactions
Complete detailed evaluation reports within required deadlines
Follow all assignment instructions and evaluation guidelines
Maintain confidentiality and professionalism while conducting assignments
Communicate any issues or concerns related to an assignment
Travel up to 250 miles, depending on assignment requirements

Qualifications

Reliable transportation and willingness to travel
Strong attention to detail and observation skills
Excellent written communication skills
Ability to follow detailed instructions
Ability to work independently with minimal supervision
Reliable and able to meet assignment deadlines
Professional demeanor and discretion
Comfortable using a computer or mobile device to complete reports
Previous mystery shopping, retail, customer service, auditing, or field inspection experience is helpful but not required
Work Environment
Independent, field-based position
Frequent local and regional travel
Daytime/1st shift assignments based on business needs
Assignments may require travel to multiple retail locations
Mileage reimbursement provided for qualifying travel
IND2