Event Technology Project Manager (Platform delivery specialist)

Position Description
Job Title:
Event Technology Project
Manager
(platform delivery specialist)
Group/Team:
Event Technology & Registration
Reports to:
Sr. Event Technology Project Manager
or
Associate Director (Event Technology & Registration)
Location:
Remote within United States
Status:
Full-time, Salaried, Exempt
Travel Requirements:
20%, domestic/international (passport required)
WHO WE ARE
Opus Agency
is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a
n
Event Technology Project Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
WHAT WE ARE LOOKING FOR
The
Event Technology & Registration Project Manager
(platform delivery specialist)
will serve as both a lead and consultant on
small to
medium scale in-person and/or digital events simultaneously. This role is responsible for project managing event registration and digital
platforms, which includes working with clients and other stakeholders to build effective event
technology
experiences, overseeing vendors, and actively managing the attendee registration process.
This role manages the digital experiences of events in their entirety, in some cases independently and in other cases leading or in conjunction with a team. This role will lead and supervise Opus employees filling event support roles on projects and ensure that planning schedules are met, budgets are balanced, Opus
and client
processes are implemented, and client needs are anticipated and exceeded.
This is a client-facing role, which will work directly alongside
Opus Project Managers, Technical Architects,
Configuration Specialists,
and Attendee Support
personnel to deliver unforgettable experiences and delight our Fortune 100 & 500 corporate clientele
.
YOU SHOULD HAVE
5+ years of experience in a relevant role, with strong preference for experience in corporate events
Proven experience in
registration management on
events from
discovery
to execution
Preferred experience
with
event
technology platforms
such as Rain
F
ocus, Swoogo, Stova, Cvent, Eventbase, Airtable
Strong preference for existing RainFocus experience
Preferred experience with group housing experience,
session content management and tools
and session scanning/lead retrieval management
Bachelor's degree from four-year institution is preferred
ESSENTIAL RESPONSIBILITIES
High-Volume Portfolio Oversight
:
Serve as overall
client-facing
Event Technology project manager on small to mid-sized platform configuration projects for an Opus key account
;
manag
e
a high volume of concurrent event technology projects
.
Event Technology Expertise
:
Demonstrate proficiency in
event
platforms and tools; understand functionality, user experience, and troubleshooting;
participate in technical discussions, platform demos, and
consult clients on configuration best practices
with support
.
Technology includes microsites, registration sites, content catalogs and agenda builders, speaker/exhibitor portals, mobile apps, and attendee networking modules.
Stakeholder and
Project
Leadership:
Act as the primary contact for clients, internal stakeholders, and vendors for event technology and registration workstreams. Lead recurring client
/team
meetings
, and technical discussions
.
Drive cross-functional alignment from intake through post-event closeout.
Act
as primary escalation point between client needs and technical execution teams.
Schedule
and
Intake Management:
D
evelop and d
rive workback schedules
by
project
for multiple concurrent projects and
ensure seamless delivery across overlapping deadlines.
Technical
Consultation
and
Requirements Gathering:
Participate in scoping discussions.
Translate client business objectives into scope documents,
technical requirements,
and functional specs for
c
onfiguration
s
pecialist
s
.
Technical Resource Delegation
: Brief, direct, and oversee
c
onfiguration
s
pecialists in the
building
, configuration, and maintenance of
event technology
modules
.
Governance
and
Quality Assurance
: Establish
and adhere to
platform setup standards, templates, and
maintain
governance requirements;
perform user-acceptance testing to ensure accuracy and compliance.
Process & Template Optimization
: Maintain and continuously refine standard operating procedures, documentation, and templates to
increase speed and quality of delivery.
Risk
and
Issue Mitigation
: Proactively identify scope creep, timeline risks, or technical bottlenecks; implement mitigation plans to keep projects within time and budget constraints
,
escalat
e
critical issues to senior management as appropriate
.
Onsite Operations Oversight:
Manage setup workflows and technical logistics for on-site deployments (e.g., badge pick-up, session scanning) when required, coordinating
vendors,
onsite
support teams.
Additional Project Support
:
As bandwidth allows, s
erve
as
overall Event Technology and Registration lead on small to mid-sized projects,
or as a
workstream lead on large
projects
.
In
clude pre-planning roles and onsite-only roles in registration, session scanning and
other event technology workstreams
.
Administrative/Operational Support:
Participate in
internal
trainings
and
creating
resources; recommend process and resource improvements
.
SUPERVISORY RESPONSIBILITIES
Supervises work of project team members from Event Technology & Registration
May o
versee work of temporary staff deployed onsite at events
COMPETENCIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays strong critical thinking, organizational, and analytical capabilities.
Manages own time to meet project deadlines and in a manner that supports others meeting their project deliverables.
Demonstrates strong verbal and written communication and presentation skills, exhibiting confidence.
Ability to effectively prioritize workload on multiple projects & events simultaneously.
Successfully perform in high stress, fast-paced environment.
Accept changes with short notice and tolerate frequent interruptions.
Ability to maintain high levels of confidentiality.
Work cooperatively with other employees, vendors, and clients.
Demonstrate resourcefulness, able to self-direct one’s own learning and development with support of peers and managers.
Can provide critical, constructive feedback to colleagues in a professional manner.
Microsoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferred
.
Language skills - Ability to write reports, business correspondence, and procedural instructions.
Ability to present information and respond to questions from managers, clients, customers, or the public. Ability to interact both on a one-to-one and group basis.
Mathematical skills
-
Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations. Ability to create, monitor and understand budgets, debits, credits, and reconciliation.
Reasoning skills
-
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
WHAT YOU CAN EXPECT IN RETURN
Full time position
Opportunities for growth and development
Health & Dental Insurance (choice of plans)
100% Employer paid short-term disability and life insurance
Opportunity to elect additional life insurance and LTD insurance at employee expense
Paid parental leave
Opportunity to contribute pre-tax dollars to flexible spending accounts
401(K) with employer match
Flexibility in work schedules
Generous time off
HOW WE’LL TAKE CARE OF YOU
Our job titles may span more than one career level. The starting salary for this role is
between $
66,000
and $
78,000
. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as training, transferable
skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.
NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your
past experience
doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.
NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.
PHYSICAL REQUIREMENTS
Individuals will be required to sit for
the majority of
the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
OTHER DUTIES AND ACKNOWLEDGEMENT
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-Remote
Revised 202
6
by Opus Agency