Family & Children Medicaid Supervisor

Make a meaningful impact in Wake County! Join us in helping families access the vital support they need to live healthy, thriving lives. Wake County is seeking a dedicated Family Children Medicaid (FCMA) Supervisor to lead a team of eligibility caseworkers at our Departure Drive location within the Economic Services division. If you’re passionate about public service, skilled in FCMA policy, and ready to lead a team committed to serving the community , this role is your opportunity to shine. What You’ll Do: • Create and maintain a positive, supportive work environment grounded in open communication, teamwork, and exceptional customer service • Share program expertise and connect staff with the resources they need to succeed • Ensure accuracy and timeliness in all work completed by your team • Conduct case reviews and document findings to uphold quality standards • Communicate policies, updates, and changes that impact case management practices • Lead staff functions including evaluations, hiring, coaching, and issue resolution • Serve as an engaged member of the management team and participate in leadership meetings Why Wake County? We value our employees—and it shows. Wake County offers a competitive compensation and benefits package, including: • 5% employer contribution to a 401(k) • Comprehensive medical and dental coverage • Generous paid time off Need we say more? Come discover why so many choose to live, work, and play in Wake County. Join #TeamWake and help us make a difference every day!