Service Advisor - Group 1 Ford / Lincoln of Shreveport

The Service Advisor serves as the primary point of contact between customers and the service department at Group 1 Ford/Lincoln of Shreveport. This role is responsible for delivering an exceptional customer experience by accurately identifying vehicle service needs, coordinating repairs with technicians, and ensuring timely and transparent communication throughout the service process. The ideal candidate combines strong customer service skills with automotive knowledge to build trust and drive customer satisfaction and loyalty.