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Customer Experience Specialist II
atcc · Manassas, VA, US
About The Role
Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring a Customer Experience Specialist II. This remote position based in Manassas, VA provides comprehensive support for global distribution inquiries and customer interactions across phone, email, chat, and web channels. The role supports customers worldwide by processing orders, resolving inquiries, coordinating international shipments, and ensuring a seamless customer experience.
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