Network Field Operations - Southern

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​
Responsible for the network maintenance and troubleshooting of Maxis Mobile's network infrastructure in the field, ensuring optimal network performance and reliability.
What are you accountable for?
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Perform configuration, and troubleshooting of network equipment (e.g., base stations, routers, switches, transmission systems) at various sites.
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Conduct routine preventative maintenance checks and inspections on network infrastructure.
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Diagnose and troubleshoot network faults and outages, including identifying root causes and implementing corrective actions.
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Respond to and resolve network incidents and alarms within defined service level agreements (SLAs).
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Collaborate with network planning, operations, and support teams to ensure seamless service delivery.
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Prepare and maintain accurate site documentation, network diagrams, and equipment inventory records.
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Adhere to all safety regulations and company policies during field operations.
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Participate in on-call rotations and provide support outside of regular business hours as required.
What do you need to have for the role?
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Diploma or Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, or a related field.
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Minimum of 3 years of experience in network field operations within the telecommunications industry, preferably with mobile network operators.
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Proven experience with cellular technologies (2G, 3G, 4G, 5G), including RAN and transmission systems.
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Familiarity with various network equipment vendors (e.g., Ericsson, Huawei, Nokia).
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Proficiency in using network monitoring and troubleshooting tools.
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Ability to work independently and as part of a team in a fast-paced environment.
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Excellent problem-solving, analytical, and communication skills.
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Valid driver's license and willingness to travel extensively within assigned operational areas.
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Ability to work at heights and in various weather conditions.
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Relevant professional certifications (e.g., CCNA, CCNP, PMP, CIDB, TM NIOSH) are a plus.
What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.