Human Resources Operations Coordinator
New York City Economic Development Corporation · New York, United States
About The Role
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<p class="Paragraph SCXW186641841 BCX0"><strong><span class="TextRun SCXW186641841 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW186641841 BCX0">Our Vision</span></span></strong><span class="TextRun SCXW186641841 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW186641841 BCX0">: To make New York City the global model for inclusive innovation and economic growth, fueled by the City’s diverse people and businesses.  </span></span><span class="EOP SCXW186641841 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p>
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<p class="Paragraph SCXW186641841 BCX0"><strong><span class="TextRun SCXW186641841 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW186641841 BCX0">Our Mission</span></span></strong><span class="TextRun SCXW186641841 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW186641841 BCX0">: </span></span><span class="TextRun SCXW186641841 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW186641841 BCX0">Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers.</span></span><span class="EOP SCXW186641841 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p>
</div></div><p><strong><span data-contrast="auto">Position Overview:</span></strong><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></p>
<p><span data-contrast="auto">Reporting to the Senior Vice President of Human Resources, the Human Resources Operations Coordinator supports the effective operation of the Human Resources Department across all HR pillars, including Total Rewards, Diversity, Inclusion & Learning, Talent Acquisition, and HR Business Partners.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":60,"335559740":259}"> </span></p>
<p><span data-contrast="auto">This role is responsible for coordinating the department’s administrative and compliance operations, maintaining accurate employee and organizational data, supporting HR systems and reporting, and managing key processes throughout the employee lifecycle. The HR Operations Coordinator serves as a central resource for the HR team and helps ensure that department processes, records, policies, reports, and communications are accurate, timely, organized, and consistently maintained.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":60,"335559740":259}"> </span></p>
<p><span data-contrast="auto">The ideal candidate is highly detail-oriented, comfortable working with data and multiple HR systems, and able to manage competing priorities with strong follow-through. This individual should be able to create templates and tracking tools, run reports, identify trends, document standard operating procedures, and recommend practical improvements to HR processes.</span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></p>
<p><strong><span data-contrast="auto">Essential Duties and Responsibilities:</span></strong><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></p>
<ul>
<li><span data-contrast="auto">Provide operational support across all Human Resources functions, including Total Rewards, Talent Acquisition, Diversity, Inclusion & Learning, and HR Business Partners. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Manage HR administrative and compliance operations, ensuring employee records, documentation, regulatory filings, and departmental processes are maintained accurately and completed on time. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Coordinate the full employee lifecycle, including onboarding, employment changes, and offboarding activities, while managing all associated documentation, system transactions, and communications. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Administer HR systems and data, maintaining the accuracy and integrity of employee level, position, and organizational information across platforms. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Develop and maintain HR reports, dashboards, templates, trackers; compile workforce data to identify trends and support operational decision-making. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Manage company-wide organizational charts and ensure reporting relationships, position data, vacancies, and organizational changes are accurately reflected and maintained. </span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Coordinate recruitment operations, including interview scheduling, applicant tracking system administration, and new hire onboarding logistics.</span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Support payroll administration by processing employee transactions, maintaining payroll-related records, preparing payroll documentation, conducting audits, and partnering with the Total Rewards team to ensure timely and accurate payroll processing.</span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Maintain HR policies, procedures, procurement and standard operating procedures, including policy updates and compliance tracking, compliance communications, and audit documentation support.</span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
<li><span data-contrast="auto">Support employee programs, recognition initiatives, learning and development activities, and special projects while identifying opportunities to improve processes, efficiency, and service delivery.</span><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></li>
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<p><strong><span data-contrast="auto">Qualifications: </span></strong><span data-ccp-props="{"335559738":240,"335559739":60}"> </span></p>
<ul>
<li><span data-contrast="auto">Bachelor's degree or equivalent combination of education and experience.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Minimum of </span><span data-contrast="auto"><span data-ccp-charstyle="Strong">1 year of experie</span></span><span data-contrast="auto">nce in Human Resources operations, HR administration, HR systems, workforce data/reporting, or a related administrative or analytical role.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto"><span data-ccp-charstyle="Strong">Experience or coursework in </span><span data-ccp-charstyle="Strong">analytics </span><span data-ccp-charstyle="Strong">is strongly preferred.</span></span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Strong analytical and problem-solving skills with the ability to gather, analyze, interpret, and present data.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Experience creating reports, dashboards, spreadsheets, trackers, and process documentation; proficiency in Excel required.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Experience working with HRIS, applicant tracking systems, or other business systems; ADP Workforce Now and Greenhouse preferred.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Exceptional attention to detail, organizational skills, and follow-through.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality. </span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Strong written and verbal communication skills with a customer-service mindset.</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto"><span data-ccp-charstyle="Strong">New York City residency is </span><span data-ccp-charstyle="Strong">required</span><span data-ccp-charstyle="Strong"> within </span><span data-ccp-charstyle="Strong">180 days</span><span data-ccp-charstyle="Strong"> of hire.</span></span><span data-ccp-props="{}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>$62,000</span><span class="divider">—</span><span>$64,000 USD</span></div></div></div><div class="content-conclusion"><div class="SCXW244620978 BCX0">
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<p class="Paragraph SCXW244620978 BCX0"><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW244620978 BCX0"><strong>About Us</strong>: </span></span><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW244620978 BCX0">New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as </span><span class="NormalTextRun SCXW244620978 BCX0">a great place</span><span class="NormalTextRun SCXW244620978 BCX0"> to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city’s future economy</span><span class="NormalTextRun SCXW244620978 BCX0">.</span></span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":259}"> </span></p>
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<p class="Paragraph SCXW244620978 BCX0"><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW244620978 BCX0">N</span><span class="NormalTextRun SCXW244620978 BCX0">YCEDC</span><span class="NormalTextRun SCXW244620978 BCX0"> is committed to offering competitive benefits to support employee health, happiness, and work-life balance</span><span class="NormalTextRun SCXW244620978 BCX0">.  </span><span class="NormalTextRun SCXW244620978 BCX0">We offer comprehensive benefits and unique </span><span class="NormalTextRun SCXW244620978 BCX0">perks</span><span class="NormalTextRun SCXW244620978 BCX0"> to ensure NYCEDC employees flourish in their professional and personal lives: </span></span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></p>
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<li><span class="TextRun SCXW244620978 BCX0" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW244620978 BCX0">Generous employer subsidized health insurance </span></span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Medical, dental, and pharmacy plans </span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Vision and hearing benefits</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Flexible spending accounts for healthcare and dependent care </span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Short term and long-term disability coverage</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">100% employer covered life insurance and supplemental life insurance coverage</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Up to 25 vacation days</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Floating Holidays and Summer Fridays</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Parental leave - up to 20 paid weeks</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Retirement savings programs</span>
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<li><span class="NormalTextRun SCXW244620978 BCX0">Company-paid 401(a) defined contribution plan</span></li>
<li>457(b) tax-advantaged retirement savings plan</li>
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<li><span class="NormalTextRun SCXW244620978 BCX0">Tuition Reimbursement program</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Continuing education and professional development</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Public Service Loan Forgiveness (PSLF) eligible employer</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">College savings plan</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Backup childcare </span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Gym membership discounts</span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">A Calm.com membership for mindfulness and mental health support </span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span class="NormalTextRun SCXW244620978 BCX0">Employee discounts through Plum Benefits and much more  </span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
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<p class="Paragraph SCXW244620978 BCX0"><em><span class="TextRun SCXW244620978 BCX0" lang="EN" data-contrast="none"><span class="NormalTextRun SCXW244620978 BCX0">Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization.</span></span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></em></p>
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<p class="Paragraph SCXW244620978 BCX0"><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW244620978 BCX0">The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, </span><span class="NormalTextRun SCXW244620978 BCX0">retaining</span><span class="NormalTextRun SCXW244620978 BCX0">, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength </span><span class="NormalTextRun SCXW244620978 BCX0">comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents.</span></span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":259}"> </span></p>
<p class="Paragraph SCXW244620978 BCX0"><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":259}"><span class="TextRun SCXW31867765 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW31867765 BCX0">At NYCEDC, all applications are reviewed by our Talent Acquisition team and hiring managers. We do not use artificial intelligence (AI) tools to screen, evaluate, or make decisions </span><span class="NormalTextRun SCXW31867765 BCX0">regarding</span><span class="NormalTextRun SCXW31867765 BCX0"> candidate resumes or applications. Each candidate is considered through a thoughtful, human-led review process to ensure </span><span class="NormalTextRun CommentStart SCXW31867765 BCX0">equity</span><span class="NormalTextRun SCXW31867765 BCX0">, consistency, and alignment</span><span class="NormalTextRun SCXW31867765 BCX0"> with the needs of the role.</span></span><span class="EOP Selected SCXW31867765 BCX0" data-ccp-props="{"134233279":false,"201341983":0,"335559685":0,"335559739":0,"335559740":240}"> </span></span></p>
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<p class="Paragraph SCXW244620978 BCX0"><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW244620978 BCX0">For more information, visit our website at </span></span><a class="Hyperlink SCXW244620978 BCX0" href="http://www.edc.nyc/" target="_blank"><span class="TextRun Underlined SCXW244620978 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW244620978 BCX0" data-ccp-charstyle="Hyperlink">edc.nyc</span></span></a><span class="TextRun SCXW244620978 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW244620978 BCX0">.</span></span><span class="EOP SCXW244620978 BCX0" data-ccp-props="{"201341983":0,"335559739":0,"335559740":259}"> </span></p>
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