OPERATIONS/ADMIN SUPPORT

Provide the administrative support for the operations team. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Provide day-to-day administrative support for managers and staff
• Provide support to ensure service tickets are logged, worked, and closed timely
• Gather quotes for work as needed, ensure vendors are paid timely in accordance with polices
• Produce and assemble materials and documents needed for meetings, training sessions and presentations.
• Transcribe and/or composes letters, memos, and reports as required
• Process department mail and distribute accordingly
• Read and understand operating statements, work accurately with numbers and recap information as needed
• Maintain communications between the store managers, area managers, leadership team, and other divisions
• Create reports and spreadsheets
• Provide updates, follow-up, and involved necessary parties to ensure critical maintenance items are corrected timely
• Supervise and coordinate events and activities as assigned
• Travel up to 15% for business requirements
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Excellent phone and communication skills, good typing, and follow-up skills
• Familiarity with Kroger Systems and ability to run reports from the applications; ability to use Service Hub, Service Now, HOVS, and Business Objects for assigned duties
• Professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to get the job done
• Customer service role model
• Self motivated, ability to organize, prioritize, plan, and meet deadlines
• Proficient in Excel, Word, and Power Point with the ability to learn new computer skills
• Ability to write reports and correspondence

Desired

• Any prior experience in supporting teams
• Any prior experience with multitasking, follow-up, and ownership responsibilities