Front Desk Night Auditor
Hilton Grand Vacations · Sedona, AZ, United States
About The Role
Bell Rock Inn in Sedona is hiring a Full-Time Front Desk Night Auditor. This role will consist of three overnight shifts (10:00 PM - 7:00 AM) and two second shifts at the front desk (2:00-10:30 PM)>
As a Night Auditor, you will take the lead on reviewing, posting, and reconciling the day’s financial activity to support smooth overnight operations. Your work ensures accurate records, stable financial performance, and a seamless guest experience. You will play a vital role in the resort’s success by carrying out all responsibilities with precision and a commitment to exceptional service.
Why do team members like working for us:
- Driven base pay
- Daily Pay* - get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
As a Front Desk Night Auditor you would be responsible for:
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent recurrence.
- Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with Front Office duties and is the overnight guest service agent.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guests and the owner needs and requests always delivering outstanding hospitality.
- Assists with other departmental duties such as bell standing, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience:
- High School diploma or equivalent experience
- Prior Night Audit or Front Desk Reception experience
- Ability to work overnight, evening, weekends, and holidays as operation needs dictate
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 1-3 years of related experience
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