Technical Services Supervisor

UL Solutions is seeking an Electronics Sustainability Certification Services Specialist. Reporting to the Senior Business Manager for Sustainability Services, the successful candidate will bring technical expertise and project management skills to guide the delivery of services across external and internal programs.
This is a full-time, hybrid (3 days on-site) position at Northbrook, IL.

• Leads and executes Electronics Sustainability Certification Services strategy, delivery, maintenance and improvements. Conducts routine market surveillance for potential service gaps, needs for improvements and opportunities.
• Act as the primary representative for Electronics Sustainability Certification Services across relevant internal and external stakeholders. Communicates clearly and frequently with relevant stakeholders to explain UL Solutions Electronics Sustainability Certification Services.
• Drives a high performing Electronics Sustainability Certification Services team by managing the performance and development of direct and indirect team members across a global matrix. Holds team and self accountable for results, assists indirect team Managers in defining goals and priorities for their reports
• Leads delivery of key projects requiring more senior and scientific judgement. Performs reviews of work delivered by other team members as required. Serve as subject matter expert to other team members to foster improved client outcomes across client projects.

MINIMUM KNOWLEDGE PREFERRED.

• University Degree (equivalent to a Bachelors degree) from an accredited program in related field, plus 10 years related work experience.

MINIMUM SKILLS PREFERRED.

• Strong technical understanding of the applicable standards, service/product lines and target markets; demonstrated history of strong technical judgment.
• Strong written and verbal communication skills in English required, proficiency in a secondary/multiple language(s) a plus.

MINIMUM ABILITIES PREFERRED.

• Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.
• Ability to manage people and/or complex projects.
• Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
• Ability to work virtually, in a multicultural, global environment.

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $92,000 - $120,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).