Regional Application Support Supervisor

Founded in 1966, Kalbe Farma (Kalbe) is the largest publicly-listed pharmaceutical company in Southeast Asia. As of end 2023, Kalbe’s extensive healthcare ecosystem encompasses a network of 47 companies, including subsidiaries, joint ventures, and associates, all driven by a dedicated workforce of 16,795 employees.

Guided by a vision to become the country’s best global healthcare company, Kalbe offers a comprehensive healthcare solution through its four key business divisions: prescription pharmaceuticals, consumer health, nutrition, and distribution & logistics. Within these divisions, Kalbe manages a diverse portfolio reinforced by a robust distribution network that serves over one million outlets across Indonesia’s vast archipelago.

On the international stage, Kalbe has established a strong presence in ASEAN countries, as well as regions spanning East and South Asia, the Middle East, and Africa. Kalbe’s business ventures are supported by best in- class research and development capabilities, developed through strategic alliances with many international partners. The Company is deeply involved in cutting-edge areas such as drug delivery systems, cancer treatment, stem cell research, and biotechnology.

Job Description

• Supervise and coordinate the activities of the technical support team.
• Ensure compliance with technical standards and safety regulations.
• Provide guidance and support to technical support staff.
• Monitor and evaluate the performance of technical support operations.
• Address and resolve technical issues and challenges.
• Prepare reports on technical support activities and performance.
• Mengawasi dan mengoordinasikan kegiatan tim dukungan teknis.
• Memastikan kepatuhan terhadap standar teknis dan peraturan keselamatan.
• Memberikan panduan dan dukungan kepada staf dukungan teknis.
• Memantau dan mengevaluasi kinerja operasi dukungan teknis.
• Menangani dan menyelesaikan masalah dan tantangan teknis.
• Menyiapkan laporan tentang kegiatan dan kinerja dukungan teknis.

Company

SHP PT. Sanghiang Perkasa