Customer Intake Specialist

• Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations;
• Identify and direct beneficiaries to the most appropriate, cost effective medical care;
• Processes request for authorization according.
• Excellent communication skills;
• Commitment to offering quality service to internal and external customers;
• Ability to respond quickly and proactively to customer queries;
• Demonstrated teamwork through flexibility and reliability; superior customer service skills;
• Ability to adapt to varied situation and exercise sound judgment
• Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required;
• Call center experience may be required; Attention to detail;
• Proven ability to quickly learn new systems and processes; 6 plus years' experience.

Thanks & Regards;
Krishna Swaroop
Contact: (732) 320-9168
E-mail : krishnas@mindlance(DOT)com