Anatomic Path Support Representative II

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The position provides general support for the Anatomic Pathology function.

• Filing and retrieval of slides as requested
• Electronic recording of slides into Laboratory Information System (LIS)
• Storage of laboratory records according to established record management protocol
• May load/unload slides onto the Focal Point instrument
• Manage process for requesting recuts, special stains and immunohistochemistry stains
• May provide QA/QC documentation support
• Participate in orientation and training of newly hired employees, as needed
• Escalate complex customer issues to appropriate individuals/departments
• Monitor and manage pending lists
• May administer and track approved release of AP materials according to corporate policy
• May place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
• Contact clients to request additional information
• Handle incoming calls, responding in a professional and timely manner
• Able to perform all AP Support Specialist I duties, as needed
• Other duties as assigned

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Required Work Experience:
1-3 years related experience
Physical and Mental Requirements:

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to stand and work at the bench for long periods of time.
• Frequent walking and/or standing.
• May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity

Knowledge:

• Knowledge of basic computer functions
• Quest LIS knowledge is desirable
• Knowledge of medical terminology is desirable

Skills:

• Data Entry skills
• Good clerical, organizational, phone and communication skills

Education

• High School Diploma or Equivalent (Required)