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IT Workshop Technician

Frasers Group · Petaling Jaya, Selangor, Malaysia

IT - Network / Systems / DB AdminImported listingfull-time18 days ago

About The Role

  • Repairing, maintenance, and asset tracking of a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
  • Managing the configuration of Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
  • Processing of returns and recycling equipment.
  • Ensuring accurate stock inventory and asset management.
  • Utilizing Zendesk to manage workload/tickets and responding to phone requests.
  • Coordinating hardware for store rollouts and acquisitions.
  • A strong interest in computing.
  • Ability to work well within a team and independently without direct supervision.
  • Exceptional organizational skills.
  • Meticulous attention to detail.
  • Excellent communication skills, both written and oral.
  • Proficiency in Microsoft Office.
  • Extensive experience with IT hardware.
  • A minimum of 2 years' experience in an IT hardware maintenance/ IT support role.
  • Relevant certifications will be an advantage.
  • Ability to work under pressure and meet strict deadlines.

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