Operations Supervisor

JOB SUMMARY
CrossCountry Freight Solutions – a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management.
ESSENTIAL JOB DUTIES
-
Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight
-
Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions
-
Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues
-
Coordinate with personnel to maintain and repair company vehicles
-
Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
-
Work with customers to resolve freight issues
-
Responsible for overseeing the quality handling of paperwork
-
Able to carry out the job duties of positions supervised to ensure customer service expectations are met
JOB SPECIFICATIONS
Skills and Knowledge

• Two years supervisory and transportation experience
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
• Extensive knowledge of the principles, procedures, and best practices in the industry
• Knowledge of DOT and OSHA regulations preferred
• At least 21 years of age
• This position requires successful completion of a pre-employment skills assessment
• CDL A license preferred, not required

BENEFITS

• Medical, Vision, Dental, Supplemental, and Life Insurances available.
• Paid time off, paid holidays, paid community volunteer time
• Employee Assistance Program (EAP)
• 401k retirement plan with match

#CCDR