Account Manager

</strong></span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span class="TextRun SCXW248168258 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW248168258 BCX0">The sales team is a collaborative and development focused team that cares about, supports, and learns from each other.</span> <span class="NormalTextRun SCXW248168258 BCX0">The </span><span class="NormalTextRun SCXW248168258 BCX0">Account Manager</span><span class="NormalTextRun SCXW248168258 BCX0"> position for </span><span class="NormalTextRun SCXW248168258 BCX0">WorldStrides</span> <span class="NormalTextRun SCXW248168258 BCX0">is responsible for</span><span class="NormalTextRun SCXW248168258 BCX0"> the selling of educational tours to qualified or experienced </span><span class="NormalTextRun SCXW248168258 BCX0">Program</span><span class="NormalTextRun SCXW248168258 BCX0"> Leaders, as well as the inheritance and relationship of an established base of </span><span class="NormalTextRun SCXW248168258 BCX0">current clients</span><span class="NormalTextRun SCXW248168258 BCX0">. The </span><span class="NormalTextRun SCXW248168258 BCX0">Account Manager</span><span class="NormalTextRun SCXW248168258 BCX0"> will be expected to uphold consistent and competitive sales numbers</span><span class="NormalTextRun SCXW248168258 BCX0">, </span><span class="NormalTextRun SCXW248168258 BCX0">retain</span><span class="NormalTextRun SCXW248168258 BCX0"> and </span><span class="NormalTextRun SCXW248168258 BCX0">resell their business base, as well as garnering referrals and closing new leads.</span></span><span class="EOP Selected SCXW248168258 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Responsibilities:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-contrast="auto">Develops strong relationships with all Program Leaders upon selling or inheriting the account. Responds to inquiries or requests promptly via phone or email, engages personally with Program Leaders to determine long and short term needs, problem solves quickly and creatively on behalf of Program Leaders. </span> </span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Consistently maintains phone outreach to existing and new customers to maintain sales goals. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Solicits new clients by prospecting past travelers, answering direct sales calls and following up on new sales leads. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Meets or exceeds all goal expectations regarding the expected number of sign-ups per sales season while maintaining the appropriate level of resold business.   <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Resells Program Leaders on future tours and inherits new clients that have been closed by Program Consultants. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Works effectively and in tandem with Program Management, Program Associates and Financial Service Representatives as well as any other colleague within WorldStrides. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Educates self on all relevant tours and all brands supported. Comprehends the student travel industry with interest to learn more regarding our competition as it compares to each brand that is supported. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Supports all policies and procedures and overall business strategies of WorldStrides. <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assumes additional responsibilities as requested.  <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This role is hybrid based out of our San Diego office. </span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Qualifications:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-contrast="auto">Positive, solution-oriented attitude.   </span> </span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent time management and organizational skills.  <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to work in a fast-paced, deadline-oriented, data-driven environment.   <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong interpersonal skills – excellent verbal and written communication skills, with a professional telephone and video call demeanor.   <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Keen attention to detail – must possess the ability to visually proof documents and work efficiently on a computer. </span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Proficient in computer skills and able to learn new technologies with appropriate support and training <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to balance customer service expectations with business considerations. <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in a sales and/or customer relationship management and/or customer service environment (including restaurants) a plus.   <span data-ccp-props="{"201341983":0,"335559740":256}"> </span></span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">College degree preferred or 2-3 years sales and/or customer service experience. </span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">A love for traveling and belief in the value of travel in helping students understand the world. </span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Adaptable to frequently changing systems and workloads, and can thrive in a fast-paced environment.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Work Perks:</strong></span></p>
<ul>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Comprehensive health benefits: medical, dental, vision, life, AD&D, accident, critical illness, disability insurance, FSA/HSA options with employer HSA contributions, and a generous 401(k) match.</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Generous paid time off including 11 paid company holidays, 25 PTO days the first year (prorated), 1 paid volunteer day, 4 mental health days, and bereavement</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Professional development support, including up to $5,250 annually for tuition reimbursement and up to $1,000 for certifications annually</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Opportunities for paid and discounted travel</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Flexible work schedule providing on-site, remote, and hybrid office opportunities</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Encouraged participation in a wide variety of Employee Resource Groups</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Assistance Program (EAP) and wellness resources, including fitness centers at select locations</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Paid parental, caregiver, and disability leave</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Team Member Discount Program</span></li>
<li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Engaging, collaborative, and fun work environment</span></li>
</ul>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description">
<p>The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount WorldStrides is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.</p>
<p>Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.</p>
</div><div class="title">California Salary Range</div><div class="pay-range"><span>$40,000</span><span class="divider">—</span><span>$42,000 USD</span></div></div></div><div class="content-conclusion"><p> </p>
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<p><em>WorldStrides, a global organization, is committed to</em><em> educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.</em></p>
<p><em>As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em></p>
<p><em>WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. </em></p>
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<p> </p></div>