Content Specialist
SOFTSWISS · Beograd, Serbia
About The Role
Overview:
SOFTSWISS continues to expand the team and is looking for a Content Specialist.
We need a true, experienced and accomplished professional who shares our culture and values.
Purpose of the role:
You will be responsible for preparing, localizing, configuring, publishing, and quality-checking content through CMS and Back Office systems. The role involves managing multiple tasks with different deadlines while ensuring accuracy and consistency throughout the process. We are looking for a self-sufficient and proactive professional who can organize their workload effectively, pay close attention to detail, and take ownership of their work and results.
Key responsibilities:
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Preparation and publication of content in CMS
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Configuration and adaptation of content in CMS for different formats and interface limitations
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Preparation and coordination of content localization: working with multiple language versions and ensuring localization consistency across channels and the product
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Working with promotional mechanics in Back Office: understanding conditions, settings, limitations
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QA of published content: checking content accuracy, settings, and display before and after launch
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Identifying and escalating content-related errors and issues
Required Experience:
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Proficiency in both English and Russian, with a minimum level of Upper Intermediate (B2)
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1+ year of experience in Content Management, CRM Content, or a related field
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Experience working with a large number of parallel tasks and deadlines, or willingness to work in such an environment
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Independence and a proactive approach to work: the ability to organize your work without constant supervision and make decisions independently within your area of responsibility
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Strong stress resistance and adaptability in a dynamic environment
Nice to have:
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Experience working with CRM systems
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Experience working with Jira, Slack, Google Sheets, and other tools
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Basic understanding of HTML, JSON, and structured content
Our Benefits:
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Private health insurance
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Sports benefits
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Comprehensive Mental Health Program
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Free English lessons (online)
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Local language courses
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Paid time off
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Maternity leave support
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Referral program rewards
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Upskilling, internal workshops, and participation in professional conferences and corporate events
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