Insurance Specialist

Essential Job Duties and Responsibilities:
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Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs
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To assist in the marketing and sales of all lines of business
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Develop a relationship with the agency plant in the assigned division. Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.
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Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters
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Assisting field structure in management of assigned territory.
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Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.
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Perform administrative duties including:
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Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.
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Aiding in collection and documentation of outstanding premium balances.
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Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.
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Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.
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Gain experience in the loss adjustment procedures applicable to crops in assigned division.
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Attending industry sponsored seminars, field days, etc. at the direction of division management.
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Assist in the general supervision and management of the timely completion of claims.
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Assists with other duties as necessary.
Knowledge, Skills, and Abilities:
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Ability to recruit and train agents.
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Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory, agricultural issues.
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Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems.
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Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.
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Ability to organize and prioritize multiple tasks.
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Ability to work in a team-oriented environment.
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Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
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Ability to use the Company’s terminology, procedures and systems.
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Ability to use department equipment.
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Ability to perform basic and complex mathematical calculations.
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Ability to drive a vehicle and maintain a valid driver’s license.
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Ability to remain calm and professional during peak periods of activity.
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Ability to work from oral and written communication.
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Ability to maintain confidentiality.
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Ability to work independently.
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Ability to travel away from home for extended periods of time and on short notice.
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Willingness to relocate to another division if requested.
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Ability to assist in other work-related areas as required.
Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience. A GPA of 3.0 or higher.