Senior DevOps Engineer

About PayZen

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.

About the Role

As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on AI-driven: automation, stability, and performance across cloud environments.

You will drive best practices in CI/CD, configuration management, and monitoring.

In this role, you will report to the Director of DevOps,collaborating closely with Engineering teams. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.

This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.

Responsibilities

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• Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (AWS, GCP)
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• Develop and maintain robust Configuration Management solutions (Terraform) for consistent environment provisioning and management.
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• Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
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• Administer and troubleshoot operating systems, encompassing Linux
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• Implement and optimize observability practices using monitoring tools like Prometheus for logging, tracing, and alerting.
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• Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
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• Collaborate closely with development, data, and security teams to ensure infrastructure supports product requirements and compliance standards.
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• Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.

Requirements

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• 5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
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• Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
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• Strong proficiency in managing Cloud infrastructure Cloud (AWS, GCP)
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• Comfortable building with LLMs as infrastructure tools (Bedrock/Claude agents, MCP)
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• Extensive experience with monitoring and observability platforms (tools like Prometheus/Grafana, New Relic)
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• 2-3 years of experience in with cloud platforms like AWS/GCP/Azure
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• Solid understanding of Web Servers, Networking, Load Balancers, Nginx, etc.
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• Proficiency in scripting languages like Bash, Python or equivalent.
• Why PayZen?
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• An opportunity to positively affect the lives of thousands of patients
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• A chance to join a high-growth company at an early stage
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• Contribute to the development of a product that revolutionizes medical payments in ways never seen before
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• Become a key member of a collaborative, high performing team, shaping its growth and success
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• Competitive pay, benefits and stock options