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Security Officer - Day Shift

Caesars Entertainment · Baltimore, MD, United States

Imported listingfull-time23 days ago

About The Role

  • Enforces company security/safety regulations.
  • Guards transfer of money and chips from Change Booth to Main Cage.
  • Performs all security/safety related duties.
  • Represents company and its property to ensure all Casino regulations are adhered to at all times.
  • Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
  • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
  • Creates an atmosphere of luck and celebrates guest’s wins.
  • Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and effectively resolves service breakdowns when they exist.
  • Must be 21 years of age
  • Must possess a valid driver’s license
  • Must be able to work any day of the week and any shift
  • Must present a well-groomed appearance
  • Must be able to work independently
  • Must be able to sit, stand, or walk for long periods of time
  • Must be able to respond calmly and make rational decisions, when handling customer and employee conflicts
  • Must possess excellent written and verbal communication skills
  • Must possess the ability to interact in a professional manner with the general public

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