Hostess - Waldorf Astoria Cairo Heliopolis

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hostess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

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• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
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• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
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• Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
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• Assign stations to service staff.
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• Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos.
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• Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
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• Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins.
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• Performotherdutiesasrequested,suchascarryingcoffeeand/orteapotsthroughoutoutlet,refillingguests’ cupsasrequested,handlingspecialguestrequests,andensuringguestsatisfaction.
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• Maintain an open line of communication between guests, management, and service staff.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.