Senior Scrum Master

IND Senior Scrum Master - GCC007
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Senior Scrum Master
Claims and Operations is looking for a Senior Scrum Master with experienceto managethe execution of initiatives supporting ourClaimsinitiatives across our portfolio. The assignment for this role is to supportCustomer ExperienceValue Streamwithin Claims. We areseeking a highly motivated,results orientedindividual with strong Agile,technicaland leadership skills.

Responsibilities:

-
Manage day-to-day operations of 2 (minimum)Claimsagile development teams supporting new capabilities, maintenance, technical upgrades, etc.
-
Educate and coach the team in Agile framework, ensuring that the agreed Lean-Agile process is being followed and aligns with The Hartford’s Enterprise Business Delivery Model.
-
Acts as a role model for servant leadership.
-
Role requiresabilityto influence and work effectively with key stakeholders and business sponsorsin a timely manner.
-
Organizes andfacilitatesceremonies,identifiesimprovement opportunities tooptimizevelocity and quality while mitigating risk, supports and manages backlog health, and plans for future milestone releases.
-
Tracks and communicates the overall team progress providing visibility to stakeholders (Daily Stand-ups, Retrospectives, Sprint Planning, PI Planning, etc.)
-
Leads team maturity effort through continuous improvement mindset.
-
Serves as a filter to remove impediments to progress asidentifiedby the team.
-
Protectsthe team from outside influences to ensure the teamremainsfocused on Scrum Team priorities.
-
Partners with the Product Owner and Product Manager to ensure the backlog items are prioritized based on business value and ready for the team; supports teams KPI’s.
-
Drive continuous improvement mindset.
-
Partner with integrating LOB application Teams and application Production Support/Reliability Engineering teams.
-
Partner with and manage vendor implementation partner and 3rd party vendor integrations.
-
Manage and oversee resource planning andfinancial managementfor the Team.
-
Foundational understanding of application technology framework to guide and support team in delivery;demonstratedability and desire to learnnew technologies.
-
Matrixed reporting,provides coaching/feedback to ensure team success.

Qualifications:

-
8+ years’ experience working and managing Agile team structures (Scrum/Kanban) withinSAFeframework
-
Strong knowledge of software development processes and procedures to understand team needsincludesfundamentals of iterative and incremental development.
-
Strong Knowledge about Agiletechniques: User Stories, Continuous Integration, Test Driven Development, Continuous Testing, Pairing, Automated Testing, Burn Down Metrics, Velocity etc.
-
Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles,practicesand methodologies to achieve team success.
-
Deep experience partnering with LOB stakeholders
-
Superior organization skills with the ability to simultaneously handle multiple initiatives and priorities in a fast-paced environment.
-
Excellent verbal and written communication skillsincludingthe ability to present confidently before a large audience.
-
Experience using agile toolsets such as Rally, Jira
-
Excellent analytical, problemsolvingand interpersonal skills.
-
Previousexperience in any part of the software development lifecycle – as developer, tester, analyst, product owner, project manager, etc. is a plus
-
Insurance industry experience preferred.
About Us | Our Culture | What It’s Like to Work Here