Copy of Veterinary Receptionist / Client Service Representative

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Circle L Animal Hospital<strong> </strong>is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Schedule and compensation:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Compensation: amp;amp;lt;span class="marker">15.25 - $18</span> per hour, for each hour worked</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This is a <span class="marker">flexible, full-time, or part-time</span> position, with availability needed <span class="marker">Monday-Saturday</span>.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Full-time Benefits Package*:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Health package: Medical, dental, and vision insurance</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Life insurance and disability</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Employee Assistance Program (EAP)</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">401k with company match</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid time off in accordance with site policy and applicable law</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span class="marker" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Personal pet discount</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span class="marker" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Uniform allowance</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Product Discounts</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Team Outings and Events</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bring Your Pet to Work</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Anniversary Celebrations</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Breakroom with water, coffee, and snacks!</span></li>
</ul>
<p><span class="marker" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>*Part-time team members may be eligible for limited benefits in accordance with company policy and state law</em></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">M<strong>inimum qualifications and skill set:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span class="marker">1+ years</span> of experience in a customer service, reception, or client-facing role</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Previous veterinary receptionist or healthcare-related front-desk experience preferred</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficiency in the following skills:</span>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong organizational and time management skills</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to accurately process payments and maintain financial records</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Positive attitude and willingness to collaborate with a team</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to remain calm, professional and solution-oriented during busy periods</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience working with veterinary practice management software, especially VIA<strong>, </strong>is a plus</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience scheduling appointments and coordinating calendars preferred</span></li>
</ul>
</li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Be Part of Circle L Animal Hospital!</strong></span></p>
<p><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Circle L Animal Hospital is a thriving, high-quality general practice with a fast-paced, friendly environment. Led by three doctors, the hospital offers integrated veterinary care, blending advanced diagnostics, medications, and surgical services with complementary therapies to ensure every patient receives the best care possible. Our team culture emphasizes collaboration, compassion, and individualized treatment for pets, creating a workplace where staff and patients alike feel valued. Join us and contribute to a hospital committed to helping pets live long, happy, healthy lives.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-HF1</span></p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>$15.25</span><span class="divider">—</span><span>$18 USD</span></div></div></div><div class="content-conclusion"><p>Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact [email hidden]. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.</p>
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