Case Administrator III

• Educates patients, their families and health care professionals in the use of the organization's products and services.
• Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
• Prepares and distributes educational and instructional material (e.g., booklets, promotional kits).
• May expand patient pool through participation in referral and screening programs.
• Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work with a limited degree of supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions
• Previous Medical Claims Experience.
• Previous Experience Calling Plans & figuring out patient’s out of pocket costs for both Medical & Pharmacy Plans
• Medicare/Medicaid Experience.
• Experience working in the Healthcare Field or Call Center Environment

All your information will be kept confidential according to EEO guidelines.