Beauty Flex Associate

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

• Sales - Responsible for:

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Meeting or exceeding personal sales per hour goals
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Being a role model and demonstrating excellent selling skills and customer service
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Executing successful promotions and special events/pre-sells/GWP’s
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Driving sales through customerclienteling
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Work with store management to optimize business to business
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Achieving assigned $ line goal
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Identifying and reducing shrinkage in area

• Customer Service - Responsible for:

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Meeting or exceeding SPH goal
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Meeting or exceeding credit application goals
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Thanking each customer by name following a purchase
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Handling each transaction efficiently and accurately
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Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
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Building customer clientele base
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Recording and protecting personal identifying customer information

• General Responsibilities:

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Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
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Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
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Ensuring timely set-up including signage for promotional events
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Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
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Maintaining Belk and vendor professional dress standards (uniforms) and appearance
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Cooperating with fellow associates and management
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Complying with store policies concerning attendance, tardiness, and associate handbook
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Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
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Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Minimum Education & Experience:

• No education requirement
• Experience in retail preferred
• Excellent communication skills
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Ability to apply treatment/make-up to customer's face