Senior HR Business Partner

Join Insurify, a fast-paced digital insurance agency, as a Senior HR Business Partner. In this role, you will support our Engineering, Product, Marketing, and SEO/Content teams, providing strategic HR guidance and solutions. You will be based in our Cambridge office and work closely with team members in Sofia, Bulgaria. Key responsibilities include advising leaders on organizational growth, driving performance improvements, managing employee relations issues, and leading key P&C processes. You will also own the immigration program and contribute to cross-functional P&C initiatives.

• Establish strong, trusted relationships with employees and leaders, becoming a go-to partner and coach across the organization.
• Advise leaders on organizational growth, including team structure, workforce planning, and change management, while driving performance improvements.
• Lead key People & Culture processes such as engagement surveys, performance management, and compensation reviews, and manage employee relations issues.

• Familiarity with HRIS tools (e.g., Rippling) and collaboration tools (e.g., Google Workspace, Maestro)
• Strong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarity
• Strong understanding of US employment law and experience managing employee relations in complex or high-volume settings
• Strong coaching and communication skills, with experience supporting managers in performance-driven environments
• Experience supporting distributed teams, shift-based workforces, or global organizations
• Comfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approach
• Proven ability to build strong relationships and influence stakeholders across all levels of the organization, including at senior / executive levels
• Experience in insurance or technology sectors, and/or supporting technical teams
• Ability to translate business needs into practical people solutions and drive initiatives from start to finish
• Strong analytical mindset, with the ability to use data to inform decisions and tell a clear story
• Exposure to short and long-term incentive compensation and/or regulated environments
• 6-10+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams (e.g., sales, service, or support) in high-volume environments
• Bachelor’s degree or equivalent experience