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Sales Development Manager
Illumio · Sunnyvale, United States
About The Role
Join our team as a Sales Development Manager, where you will lead and grow our talented Account Development Representative (ADR) team. You will be responsible for hiring, developing, and retaining top talent, onboarding and training new representatives, and collaborating with Sales and Marketing leadership. You should have at least three years of experience managing a high-performing outbound ADR team within a B2B SaaS organization.
- Hiring, developing, and retaining top talent for the Sales Development organization.
- Leading effective onboarding and training programs for new representatives.
- Collaborating with Sales leadership to strengthen alignment across processes, messaging, and strategy.
- 3+ years of Sales Development management experience leading an outbound team, ideally within a fast-growing B2B SaaS organization
- Proven experience using AI-enabled sales technologies to improve ADR productivity, lead quality, and personalized engagement
- A passion for developing talent and a history of coaching and mentoring ADRs while building a culture of accountability, continuous feedback, and career growth
- Demonstrated ability to develop and execute a comprehensive ADR strategy, including quota design, KPI tracking, outbound sequencing, retargeting workflows, hands-on coaching, and performance management
- Exceptional cross-functional partnership skills, with experience collaborating with Marketing, Sales, Revenue Operations, and Enablement to align service-level agreements, streamline lead flow, and integrate ADR activity into broader go-to-market strategies
- A track record of generating significant, high-quality pipeline through inbound excellence and outbound prospecting, with a strong understanding of conversion metrics and lead quality
- A highly analytical, data-driven approach, with the ability to interpret pipeline and team-performance metrics such as reply rates, speed to lead, and conversion rates
- Experience thriving in fast-paced, high-growth environments and turning loosely defined processes into structured, scalable systems
- Deep familiarity with platforms such as Salesloft, Nooks, Salesforce, ZoomInfo, 6sense, and LinkedIn Sales Navigator
- Experience within cybersecurity, enterprise technology, or another complex B2B sales environment
- Experience evaluating and implementing new sales-development tools, automation, or AI-enabled workflows
- Experience scaling a sales Development function or supporting organizational growth and transformation
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