Family Support Worker at The Salvation Army (WA) Prpty

About The Role

Number of Positions Available

1 ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Family Support Worker

Casual | Karratha, WA | SCHADS Award – Level 3

Why this role matters

Every day, women,childrenand young people arrive at the Karratha Women and Children’s Centre seeking safety,stabilityand hope. Your presence helps transform crisis into possibility. You offer warmth at first contact, practical support during vulnerable moments and encouragement as clients work toward safety and wellbeing. You help create an environment where people feel safe,valuedand empowered. Small moments of support can make a lasting difference, and your contribution becomes part of someone’s journey toward healing and stability.

About the role

The Salvation Army’s Family Violence Stream isseekinga compassionate and motivated Family Support Worker to join the Karratha Women and Children’s Centre. KWCC provides crisis accommodation and case management support to women, children and young people experiencing family and domestic violence and other crises.

This position offers a mix of day,afternoonand waking night shifts. You will support clients acrossdifferent partsof the service. You will help create a safe,welcomingand empowering environment by supporting clients to work toward case plan goals. You willassistwith daily operations and ensure the centre runs smoothly. Responsibilities include phone and reception support, preparing units for new intakes,facilitatingactivities, maintainingaccurateclientrecordsand providing practicalassistanceto women, children and young people accessing the service.

This casual role paysin accordance withthe SCHADS Level 3 Award.

How you will make an impact

Providing a warm and responsive first point of contact for clients

Addressing immediate needs and supporting engagement with case planning

Assistingclients to access internal and external support services

Contributing to individual and group activities and ensuring clear communication across shifts

Identifyingrisks and escalating concerns to senior staff

Participating in team meetings, supervision,trainingand reflective practice

Supporting daily operations including preparing units,maintainingshared spaces, transportingclientsand managing phone calls and visitors

Helpingmaintaina safe,organisedand welcoming environment aligned with TSA values

What you will bring

Experience in a community services setting

Qualification in Community Services or a related field (preferred but not essential)

Strong time management skills and the ability to work both autonomously and within a team

Confidence using computer systems andmaintainingaccuraterecords

Integrity,resilienceand cultural awareness

Ability to build respectful and supportive relationships with clients

WA Driver’s Licence

First Aid Certificate or willingness to obtain

Working With Children Check or willingness to obtain

What we offer

$40.49-$43.42 hourly plus superannuation based on experience level and qualifications, exclusive of penalties,allowancesand NFP salary packaging

Remote Area Housing Benefit for employees who live and work in the region up to $31,800 tax free and Entertainment Benefit up to $2,650 tax free

Generous paid parental leave for primary carers

Purchased Leave Scheme offering up to eight weeks per year and five days paid leave annually to experience working in other TSA programs

Flexible working arrangements

Access to EAP and a range of health and wellness initiatives

Ongoing training and development to support your growth

A rewarding and purpose driven career that makes a positive and lasting social impact

How to apply

If you are ready to support women, children and young people experiencing crisis and contribute to a safe and empowering environment, we would love to hear from you. Pleasesubmityour application including a resume and cover letter outlining your suitability for the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration