Technical Support Associate

A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail.
Tasks and Responsibilities:
·Customer Support — Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
·Problem Solving — Diagnose and resolve technical hardware and software issues.
·Applications Knowledge — Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
· High school diploma
·Minimal call center experience
·Minimum 2 year technical experience and/or technical degree
If you want to know more and apply, please connect with:
Niraj Singh
niraj.singh(at)collabera.com
973-939-0172
https://www.linkedin.com/in/nirajsinghcollabera