Supervisor Hotel Operations (m/f/d)

<p style="text-align: center;"><img style="max-width: 100%;" src="https://assets.ruby-hotels.com/Ruby-PC/Hotel-Header/01.jpg" alt="" width="100%"><br><span style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt;"><strong>At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better </strong></span><span style="font-size: 10pt;"><strong>together. At Ruby, we keep breaking new ground.</strong></span></span></p>
<p style="text-align: left;"><span style="color: rgb(0, 0, 0); font-size: 10pt; font-family: helvetica, arial, sans-serif;">Hey Sunshine,</span></p>
<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif;">You think travelling is more than just the next summer holiday, but the <strong>feeling of being at home anywhere in the world</strong>? That your workplace should be a place with <strong>personality and soul</strong>, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the <strong>heartbeat of our <a style="color: rgb(0, 0, 0);" href="https://www.ihg.com/ruby-hotels/hotels/de/de/london/lonzo/hoteldetail">Ruby Zoe</a>.</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 10pt;">Influenced by cultures from the West Indies and beyond, Notting Hill has a rich history of carnival and celebration. That's why we've drawn inspiration from island life and the Caribbean is calling at our Ruby Zoe and her 173 rooms. From the pastel shades of Portobello Road to the annual carnival parade, she sparkles with color and character. With Notting Hill Gate Station right outside the door and Hyde Park, Portobello Market within easy strolling distance, it’s worth staying local.</span></p>
<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif;">We are a fast-growing hospitality group with existing hotels and workspaces in some of <strong>Europe's most exciting locations</strong> and many more projects under construction. We <strong>break new ground</strong> with our <strong>Lean Luxury philosophy</strong>, creating a contemporary and affordable form of luxury.</span></p>
<p class="text-element-body_text" style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 10pt;"><strong>Join us and make it your own story</strong></span></p>
<p class="text-element-body_text" style="text-align: left;"><span style="color: rgb(204, 0, 49); font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>Trust us, you won't get bored, as you:</strong></span></p>
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<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">make sure all service, quality, and hygiene standards are met – always with an eye for detail</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">take charge of training, coaching, and onboarding new team members</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">handle communication and ensure that all information flows smoothly within the team</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">take guest feedback seriously and ensure a quick and efficient resolution</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink</span></li>
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<p><span style="font-size: 10pt; color: rgb(204, 0, 49); font-family: helvetica, arial, sans-serif;"><strong>We've been waiting for you, since you have/are: </strong></span></p>
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<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">flexible and ready to work in shifts</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">counting reliability, multitasking and your willingness to learn among your strengths</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">carrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">speaking fluently English</span></li>
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<p style="text-align: center;"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><strong>What's in for you? That's how we groove:</strong></span></p>
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<p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/0VhhaYztcRWc7PEjJCjr1g" target="_blank"><strong>Ruby, Ruby, Ruby</strong></a></span></span></p>
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<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?</span></li>
<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">better together – at work, during team events or just because it’s Monday 😉</span></li>
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<p style="text-align: center;"><span style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/3lrNq7iGL5r3KS93YiKAbC" target="_blank"><strong>'Cause I'm having a good time</strong></a></span></span></p>
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<li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">less work, same money – for us, full-time means 35 hours and every hour counts</span></li>
<li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">no more excuses – we support your sports program</span></li>
<li class="text-element-body_text" style="color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">LEGEN...wait for it...DARY staff rates - for you and your travel buddy</span></li>
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<p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><strong><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX"><span style="font-size: 10pt;">Money, Money, Money</span></a></strong></span></span></p>
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<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">sip, snack, repeat - with your Ruby F&B Credit</span></li>
<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">no matter how you get to work – a mobility allowance comes on top</span></li>
<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews</span></li>
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<p style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(204, 0, 49);"><span style="font-size: 10pt;"><strong><span style="color: rgb(204, 0, 49);"><a style="color: rgb(204, 0, 49);" href="https://open.spotify.com/intl-de/track/7tqhbajSfrz2F7E1Z75ASX">Ain't no mountain high enough</a></span></strong></span></span></span></p>
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<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does</span></li>
<li class="text-element-body_text" style="font-size: 10pt; color: rgb(0, 0, 0);"><span style="font-size: 10pt; color: rgb(0, 0, 0);">innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it<br><br></span></li>
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<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><strong>Where have you been so long?</strong></span></p>
<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Whether you’re a <strong>social butterfly</strong> with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and <strong>behind-the-scenes magic</strong> - there’s a place for you at Ruby. We’re always looking for <strong>friendly faces and passionate team players</strong>. </span></p>
<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Not perfect CVs, but <strong>great personalities</strong>, who’ll help us create hotels and workspaces with <strong>character and soul</strong>. So, whatever makes you tick, join us and start your Ruby story.<br><br></span></p>
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<p class="text-element-body_text"><span style="font-size: 10pt; color: rgb(0, 0, 0);"><strong>Diversity, Equity & Inclusion</strong></span></p>
<p class="text-element-body_text"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;">We believe that...<br></span><span style="font-size: 10pt;">...you can love whoever you want to<br></span><span style="font-size: 10pt;">...you should decide for yourself whether and with which pronouns you would like to be addressed<br></span><span style="font-size: 10pt;">...you can be proud of your heritage and culture<br></span><span style="font-size: 10pt;">...you don't have to justify your religion or world view<br></span><span style="font-size: 10pt;">...you are good, just as you are and make our team and Ruby's diversity unique</span></span></p>
<p class="text-element-body_text"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;">We can't deal with: isms<br></span><span style="font-size: 10pt;">Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.<br><br></span></span></p>
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<p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">If you want to know what to expect, listen to <strong>Abdoulie's story from our Ruby Rosi in Munich</strong>. You can find even more <strong>Ruby Stories</strong> here:</span></p>
<p style="text-align: center;"><span style="color: rgb(0, 0, 0);"><span style="font-size: 10pt;"><a style="color: rgb(0, 0, 0);" href="https://www.ruby-hotels.com/en/career/stories" target="_top">www.ruby-hotels.com/stories</a></span></span></p>
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<h3 class="text-element-header_text-3" style="text-align: center;"><span style="font-size: 10pt; color: rgb(204, 0, 49);">Get to know our People & Culture Team</span></h3>
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<p class="text-element-body_text" style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Any questions about our pitch? Then contact us at <a style="color: rgb(0, 0, 0);" href="mailto:[email hidden]" target="_top">[email hidden]</a> or +49 89 125 095 220.</span></p>
<p class="text-element-body_text" style="text-align: center;"><span style="font-size: 10pt; color: rgb(0, 0, 0);">Your Ruby Recruitment Team</span></p>
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