Java L3 Support Engineer

Key Responsibilities

• Provide Level 3 (L3) support for Java-based banking applications.
• Troubleshoot and resolve complex production issues, ensuring minimal downtime.
• Monitor and manage batch jobs using Autosys and other scheduling tools.
• Work with Big Data frameworks (Hadoop, Spark, Hive) for data processing and analysis.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Collaborate with development, infrastructure, and DevOps teams for system improvements.
• Support incident management, change requests, and performance optimization.

Required Skills

• Strong Java, Spring Boot, Microservices expertise.
• Hands-on experience with Autosys and batch processing.
• Knowledge of Big Data technologies (Hadoop, Spark, Hive).
• Expertise in SQL, Oracle, or other relational databases.
• Familiarity with ITIL processes (Incident, Problem, and Change Management).
• Strong debugging, log analysis, and performance tuning skills.

Nice to Have

• Experience with Cloud platforms (AWS, Azure, GCP).
• Exposure to DevOps tools (Jenkins, Docker, Kubernetes).
• Prior experience in banking/financial applications.