Huntsville Kia - Automotive Receptionist

Description

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

University Kia Huntsville is HIRING! We need a Receptionist!
.

The Sales Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Sales Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES:

Greets all customers in a warm, sincere, and helpful manner

Answer dealership group phones and directs calls as necessary

Coordinates questions and issues with the appropriate department personnel

Handles customer complaints or escalates when necessary

Assist in scheduling and confirming sales appointments

Provides administrative assistance as needed

Performs other duties as assigned

BENEFITS:

Competitive Pay

Excellent Advancement Opportunities

Employee Purchase and Service Discounts

401(k) Retirement Savings Plan

State of the Art Facility with a Professional Working Environment

Qualifications

QUALIFICATIONS:

High school diploma or GED required

Previous customer service or related experience preferred

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Excellent telephone skills

Strong organizational and time management skills

Helpful attitude and friendly demeanor

Highly professional and dependable

Strong computer and internet skills, including Microsoft Office suite