Operations Support Admin

We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 23 countries, and we are looking for anOperations Admin Staffto join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
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Scheduling with our customers of all installations
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Manage fast turnaround times and ensure installations has short lead times.
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Handle customers enquiries via inbound calls and email correspondence.
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Escalates enquiries or issues to relevant departments and ensure proper follow-up;
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Ensure quality customer service and maintaining good phone etiquette;
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Provide customer support activities;
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Quality checking of new processed sales agreement;
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Assist with any administrative duties and to perform any ad-hoc duties, as and when required.
Job Requirements:
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Graduate of Diploma or Bachelor's degree in Business Administration, Operations Management, or Office or Administrative Management courses.
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Open for Fresh Graduates or with 6 months in any admin-related experience.
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Proficient with Microsoft Office applications, must be skilled in Excel
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Excellent communication and interpersonal skills
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Willing to render overtime if needed
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Highly organized and with a sense of urgency
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Meticulous and with strong attention to details
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Can work onsite in Makati City, NCR