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RCC Eligibility Specialist - Case Manager
dfr-knowledgeservices · Marion, Indiana
About The Role
THIS POSITION IS LOCATED ON-SITE IN MARION, IN. The Eligibility Specialist is responsible for processing applications and completing case maintenance activities such as changes to cases in the State eligibility system and ensuring that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures. Additionally, the Eligibility Specialist is responsible for handling inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
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