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Payment Vendor Relastionship Manager
didiglobal · Sao Paulo, SP, BR
About The Role
- Own and lead initiatives to improve payment success rates, optimize transaction flows, and enhance operational resilience across various payment methods (e.g., cards, PIX, and alternative payments). - Act as the subject matter expert on payment performance, working cross-functionally with product, risk, legal, compliance, and treasury teams to identify and implement improvements. - Monitor key performance indicators, analyze trends, and use data to inform decisions and advocate for changes that enhance user experience and business outcomes. - Manage relationships with external payment service providers, acquiring banks, and card schemes—ensuring alignment on strategic priorities, issue resolution, and future roadmap collaboration. - Stay ahead of...
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