ZSM Sargodha

LIPTON Teas and Infusions is the world's largest tea business with a remarkable portfolio of over 30 world-class brands, including iconic names like Lipton, PG Tips, TAZO, Brooke Bond, and B-Corp certified Pukka and T2. Based in the Netherlands and operating in more than 100 countries, we pioneer innovative, premium and sustainable teas and infusions to delight our consumers daily. Our commitment is to drive the entire tea industry upwards and create value for all and the planet, from farmers to consumers, retailers, team members, partners, and shareholders. We take a long-term approach, investing in innovative and sustainable practices that deliver responsible growth, with a keen focus on meeting the needs of our customers and consumers, protecting the environment, and making a positive impact on people's lives. Job Title: ZSM Sargodha Overall about the role: Oversee sales operations for a designated zone or region within the tea business. Develop and execute sales strategies to achieve company objectives and targets. Establish strong relationships with distributors, retailers, and trade partners. Analyse market trends, customer preferences, and competitor activities to optimize sales. Ensure the consistent availability of stock across the zone through effective distribution management. Drive brand visibility and market penetration within the assigned region. Monitor and improve the overall performance of the sales team. Key Responsibilities: Sales Strategy & Planning Develop and implement zonal sales strategies aligned with national goals. Set sales targets for the zone and individual teams. Design action plans to achieve sales growth and market share. Business KPIs Drive PQA agenda Team Leadership & Development Conduct regular team meetings to review performance and provide guidance. Identify training needs and provide coaching to enhance team effectiveness. Market Development Expand market presence by identifying new opportunities within the zone. Collaborate with the marketing team to roll out promotional activities. Ensure proper placement and visibility of tea products at all points of sale. Distributor & Trade Management Build and maintain relationships with distributors and trade partners. Ensure optimal inventory levels and timely delivery of products. Address trade concerns and resolve conflicts to maintain smooth operations. Sales Performance Monitoring Track daily/weekly/monthly sales reports and take corrective action as needed. Monitor competitors' activities and adjust strategies accordingly. Conduct market visits to assess customer satisfaction and team performance. Financial Accountability Ensure achievement of sales targets within the allocated budget. Manage and control trade spends and discounts efficiently. Compliance & Reporting Ensure compliance with company policies, procedures, and ethical standards. Provide regular reports to senior management on sales progress, challenges, and opportunities. Customer Relationship Management Develop strong relationships with key retailers and customers in the zone. Resolve customer complaints and ensure high levels of customer satisfaction. This role is pivotal in driving business growth and ensuring that the tea brand remains competitive in the marketplace.