Application Monitoring Engineer

<p><strong>**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**</strong></p>
<p><strong></strong></p>
<p>We're looking for a Senior Application Monitoring Engineer to own and evolve our application observability strategy. You'll be the go-to expert for keeping critical business applications visible, healthy, and performant — designing monitoring architecture, driving down mean time to detection and resolution, and mentoring other engineers on observability best practices. This is a largely autonomous role for someone who thinks proactively about failure modes and treats monitoring as a product, not an afterthought.</p>
<h3>What You'll Do</h3>
<ul>
<li>Design, build, and maintain end-to-end application performance monitoring using platforms like Dynatrace, instrumenting applications and services so that the right signals surface before customers notice a problem</li>
<li>Define and maintain SLIs, SLOs, and error budgets in partnership with engineering and product teams, and build dashboards and alerting that reduce noise while catching what actually matters</li>
<li>When incidents happen, you'll lead or support triage and root-cause analysis, using distributed tracing and APM data to pinpoint issues across complex, distributed systems.</li>
<li>Drive continuous improvement of the observability stack itself — evaluating new tools, refining alert thresholds, and reducing alert fatigue across the engineering organization</li>
<li>Serve as a technical mentor, helping other engineers build monitoring into their own services from the start rather than bolting it on later</li>
<li>Partner closely with DevOps/SRE, infrastructure, and application development teams to make sure monitoring coverage keeps pace with new deployments and architectural changes</li>
</ul>
<h3>What We're Looking For</h3>
<ul>
<li>5+ years of experience in application monitoring, observability, or site reliability engineering, with hands-on expertise in at least one major APM platform (Datadog, New Relic, or Dynatrace) — deep familiarity with more than one is a strong plus</li>
<li>Experience configuring alerts and adjusting thresholds</li>
<li>Solid grasp of distributed systems, microservices architecture, and how to trace a request across services, containers, and cloud infrastructure</li>
<li>Experience with scripting or programming (Python, Bash, or similar) to automate monitoring configuration and build custom integrations</li>
<li>Experience with cloud platforms (AWS, Azure, or GCP) and containerized environments (Docker, Kubernetes) is expected</li>
<li>Understanding of the fundamentals of APIs, databases, and networking well enough to diagnose issues across the full stack</li>
<li>You've participated in on-call rotations and incident response processes, and ideally have exposure to complementary tools like Splunk, ELK, Grafana, or Prometheus</li>
<li>Communicate clearly under pressure, can explain a complex incident to both engineers and non-technical stakeholders, and take genuine ownership of the systems you monitor</li>
</ul>
<h3>Nice to Have</h3>
<ul>
<li>Familiarity with CI/CD pipelines and infrastructure-as-code (Terraform, CloudFormation, etc.) is a plus</li>
<li>Relevant certifications (Datadog, New Relic, AWS/Azure/GCP)</li>
</ul>
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<p><strong>Additional Information</strong></p>
<ul>
<li>All your information will be kept confidential according to EEO guidelines.</li>
<li>Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $150-175k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.</li>
<li>Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!</li>
</ul>
<p><em>D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals.  As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience.  Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.</em></p>
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