Full Life Care - Client Intake Supervisor

1
FLC Bellevue
1
1980 112th Avenue NE, Suite 210
11
Bellevue WA 98004
1
This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more!
We are hiring a Client Intake Supervisor for our Bellevue Location!!
Our Client Intake Supervisors:

• Coordinate, handle, and request new client referrals from local and state authorizers; Utilize the AAA referral system to identify prospective new clients; Respond to direct prospective client inquiries
• Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments.
• Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor.
• Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning.
• Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors.
• When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation.
• Answer and refer telephone calls and emails as needed.
• Perform other duties as assigned.

What you need to succeed:

• Associate of Arts degree in social services, home economics, or related field; or relevant experience.
• A minimum of one year of Supervisory experience.
• Experience in a health or social service setting is preferred.
• Must have excellent written and verbal communication skills in English
• Valid driver’s license and automobile insurance verification.
• Completion of a background check, drug screen. Other pre-employment screenings may include physical, TB test, and fingerprinting per state/local guidelines.

Physical Requirements Include:

• Must be able to lift 25lbs and support client’s mobility.