Commercial Banking Controls Manager

Join our Chief Controls Office team as a Commercial Banking Controls Manager. In this role, you will support Commercial Banking Coverage teams in managing their controls, responding to risk events, and identifying practical improvements. You will provide analysis, advice, and guidance tailored to senior business partners, and have the opportunity to improve data usage, reporting, automation, and artificial intelligence in our risk and control activity.

• Assurer la gestion des contrôles et des risques opérationnels au sein des équipes de couverture bancaire commerciale.
• Fournir des analyses claires, des conseils et des orientations adaptés aux partenaires commerciaux seniors.
• Identifier des opportunités d'amélioration des processus, des contrôles et des rapports, et aider à mettre en œuvre les changements convenus.

• You can identify opportunities to improve processes, controls and reporting, and help turn agreed improvements into practical changes
• You can build constructive working relationships with key contributors and business collaborators, understand their needs and provide appropriate advice, support and challenge
• You can interpret management information and other data to identify trends, investigate issues and turn your findings into practical recommendations
• You can apply risk and control principles to understand how controls are operating, identify improvements and support the management of risk events and actions
• You understand how artificial intelligence and automation can support more effective analysis, reporting and ways of working. You’re willing to explore their appropriate use while applying relevant controls and judgement
• You can explain complex risk and control information clearly in written reports, presentations, meetings and governance forums
• Experience in risk, controls, operational risk, governance or audit
• Knowledge of Commercial Banking, customer coverage or relationship management
• Experience managing operational risk events, control assessments or related actions
• Experience creating or analysing management information using Power BI
• Exposure to process automation or artificial intelligence-enabled improvements