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DI
Operation Sr Analyst
didiglobal · Sao Paulo, SP, BR
About The Role
We are seeking a data-driven and strategic Senior User Operations Manager to drive growth and retention for our consumer-facing platform. In this role, you will be responsible for the full lifecycle management of our existing user base, designing targeted strategies to boost engagement, prevent churn, and maximize Customer Lifetime Value (LTV). You will play a pivotal role in optimizing our subsidy efficiency and ensuring a best-in-class user experience across our global ecosystem.
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