Head - Controls & Governance

KEY RESPONSIBILITIES

• Monitor adherence to the Group’s set standards regarding reconciliation of Nostro, other assets and liabilities suspense accounts and ensure that accuracy and integrity of the accounts is maintained.
• Monitor, escalate and ensure correction of outstanding items in reconciled accounts for KCB Kenya and the Subsidiaries.
• Monitor all settlement accounts while ensuring that all the accounts are reconciled against respective statement and ledger balances. Oversee the automation and centralization of reconciliation for new products.
• Continuous review of compliance and enhance efficiency to attain excellence in operational processes and ensure regular validation of first level controls in operational processes
• Work with Internal Audit to identify the key risk parameters for consideration during audit planning, to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions and develop / manage the divisions Quality Assurance.
• Identify and mitigate events exposing the Bank to risk due to inadequate or failed processes, people, and systems. Oversight over risk reporting, DORCCO and escalation of issues to GORCCO.
• Apply test processes and tools to substantiate and measure the effectiveness of operational risk controls.
• Ensure continuous transaction verification and monitoring is carried out, establishing predictable quality assurance processes, which include automation and testing tools to aid effectiveness.
• Provide assurance to ensure controls are adequately designed, implemented and effective, manage assurance and monitoring arrangement.
• CMT coordination and carry out reviews to ensure comprehensive Operational Business Continuity Management (BCM) Testing & Business Impact Analysis (BIA)/Plans.

EXPERIENCE & EXPERTISE

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Risk Management or a business related field. Master's Degree in a relevant field will be an added advantage.
• Thorough understanding of Banking Law, Prudential Guidelines, Central Bank regulations and operational risk management frameworks.
• Professional qualification such as CPA(K), ACCA, CIA, CISA or equivalent will be an added advantage.
• Minimum ten (10) years' experience in Banking Operations, Shared Services, Finance, Controls, Governance or Risk Management, with at least six (6) years in a senior management role.
• Proven experience in developing and implementing governance, risk management and internal control frameworks within a complex banking environment.
• Extensive experience in operational risk identification, control testing, issue remediation, loss prevention and regulatory compliance management.
• Strong track record in leading audit engagements, regulatory reviews and timely closure of audit and compliance findings.
• Experience driving process improvement, reconciliation automation, operational excellence and transformation initiatives across multi-entity banking operations.
• Demonstrated ability to lead large teams, manage performance, develop talent and influence stakeholders across Operations, Finance, Technology, Risk, Compliance and Subsidiaries.
• Strong understanding of banking operations, payment systems, customer service, business continuity management, operational resilience and emerging industry risks and trends