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Client Support

alltogetherrecovery · Danville, KY, United States

Customer SupportImported listingfull-time25 days ago

About The Role

All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The Client Support Specialist is vital to ensuring client needs are met and improving the treatment atmosphere of ATR. Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants.
This position is on weekends with hours on Saturday and Sunday from approximately 8am - 8pm.
GENERAL RESPONSIBILITIES AND REQUIRMENTS:

  • Must have a valid Kentucky driver’s license.
  • Participate in all necessary staff meetings.
  • Be proficient in all ATR rules, policies, and procedures.
  • Model servant leadership.
  • Operate with integrity in all circumstances.
  • Communicate effectively and be responsive to verbal and written correspondences.
  • Knowledge of local resources, the recovery community and service access.
  • If necessary, fill in for team members who are absent to cover APSS billable services.
  • Maintain all pertinent ATR records as per policy and regulations.
  • Maintain all required personal certifications and required training.
  • Ability to educate and coach clients in all aspects of client house rules.
  • Perform 30-minute walk throughs and head counts. To be performed daily.
  • Transport clients to and from community engagements, pick up and transport new intakes as needed
  • Maintain daily updated dorm list.
  • Ensure that all clients attend all prescribed programming
  • Be primarily responsible for meeting the needs of the clients.
  • Ensure shift reports are completed daily, and the previous shift report is filed accordingly after review.
  • Administer drug screens, room checks, body and belongings search as needed.
  • Facilitate structured activity groups for residential clients in ATR program.
  • Work with clinical staff and treatment team to gauge client needs and progress in the program.
  • Any other task assigned by immediate supervisor

BACKGROUND/EDUCATION:

  • Current APSS certification preferred/willingness to gain APSS certification within first 90 days of employment
  • 1 year of previous experience as an APSS.
  • High school diploma or GED.
  • 12 months working with SUD treatment preferred

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