Customer Service Representative (Call Center Experience)

GENERAL FUNCTION

Customer Service Representative

Provide excellent customer service by communicating effectively with Client’s consumers and internal business partners via multiple channels.

EXPERIENCE

• ·Call Center experience preferred
• ·2 or more years Customer Service experience
• ·Must be able to type 50 wpm
• ·Must be able to work extended business hours and weekend hours on a rotating basis.
• ·Knowledge in Basic Optics helpful
• ·Knowledge of Microsoft Office Environment

Start Date: June 26, 2017

HOURS OF OPERATION ARE BETWEEN THE HOURS OF

• 8:00 AM – 9:00 PM Monday – Friday
• 9:00 AM – 7:00 PMSaturday
• Candidate would need to be available to work during any of these hours but would only be assigned to a regular 8 hr. shift

Shifting Hours

• 11:30 AM – 8:00 PM
• 12:00 PM – 8:30 PM
• 12:30 PM – 9:00 PM
• Training is approximately 10 business days. (Paid Training)