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Lobby Ambassador
Marriott Ownership Resorts, Inc. · Sheraton Desert Oasis, United States
About The Role
Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled
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- Competitive pay
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- Medical/Dental/Vision/401K opportunities
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- Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
As a Lobby Ambassador, a typical day will include
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- Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
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- SuppliesOwners and guestswith directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
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- Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
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- Promotes awareness of brand image internally and externally.
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- Assists with any additional strategies to drive Marketing efforts and Site Volume.
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- Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.
Guest Experience and Company Standards
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- Welcome and greet guests; anticipate and address their needs.
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- Interact with colleagues and guests professionally and promptly.
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- Contribute to team goals.
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- Always follow company policies and safety procedures.
To Become a Lobby Ambassador
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- Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
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- Available to work a flexible schedule to include weekends and holidays.
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- Position may require background and drug screening, in accordance with state and local requirements.
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- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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