FOH Supervisor Trattoria - Eldorado Scioto Downs (Columbus, Ohio)

Responsible for the supervision and direction of the dining room and all dining room staff.
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Will work closely with upper management and co-managers to insure all new products, training methods, policies and procedures are included in current and future training programs.
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Will be involved in the development of new handbooks and training manuals.
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Will have knowledge of dining room fundamentals.
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Basic knowledge of food, liquor, beer and wine as associated with casual dining establishment.
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Will have the ability to communicate verbally and through written documents to staff, co-managers and upper management.
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Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times.
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Understand and execute Family Style Service at all times with Guest and Team Members.
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All other duties as assigned.
Must be energetic, highly self-motivated and independent. Must possess proven leadership qualities. Must have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced, high volume environment. Must be able to stand and/or work on feet for extended period of time and must be able to repeatedly lift up to twenty pounds. Two+ years of prior hands-on experience in a dining room or food service atmosphere is a necessity. Must have basic computer skills including MS Word and MS Excel knowledge. Required to attend all company and departmental meetings and training programs as directed by upper- management.
Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.
Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.