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Technical Business Systems Analyst
Coface · Mexico City, Mexico
About The Role
Job Title: Technical Business Systems Analyst
JOB SCOPE
Serve as a strategic bridge between Business Units and the Business Technology (BT) organization, driving data-informed decision-making, streamlining processes, and translating business needs into scalable technology solutions. This role ensures alignment with both regional directives in the local Mexico City region and BT standards.
KEY RESPONSIBILITIES
Strategic & Operational Alignment
- •Partner with business stakeholders to gather and interpret functional requirements.
- •Ensure regional initiatives are consistent with global BT strategy, standards, and governance.
Data Analytics & Reporting
- •Develop and maintain dashboards and reports using Power BI, Excel, and SQL.
- •Analyze data to support performance tracking, business insights, and strategic decisions.
Project Management
- •Assist in planning, executing, and delivering BT projects.
- •Collaborate with cross-functional teams to define project scope, milestones, and deliverables.
Process Optimization & Automation
- •Identify opportunities for process automation and system enhancements.
- •Lead or support API integrations and digital transformation initiatives.
Stakeholder Engagement & Change Management
- •Act as a liaison between business units and the BT team to facilitate communication.
- •Support change management efforts and drive user adoption of new tools and processes.
THE CANDIDATE PROFILE
Technical Skills
- •5+ years of experience in business intelligence, data analytics, or IT-business interface roles.
- •Proficient in: SQL (Oracle SQL Developer, SQL Server) Power BI, Excel (Advanced), DAX, Power Query Python and Shell scripting (preferred)
- •Demonstrated experience in: Developing business and commercial reports Managing data quality and compliance KPIs Leading API integrations and automation projects
- •Strong analytical thinking, communication, and stakeholder management capabilities.
Core Competencies
•Fluent in English; Spanish or French is a plus.
•Highly valued certifications
- Lean Six Sigma
- Data Analytics - Finance for Non-Financials
- Project Management (e.g., PMP, Agile)
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