Supervisor Patient Transportation - Bethesda North Hospital

*Supervisor Patient Transportation – Bethesda North Hospital *

Make a difference every day as a Supervisor in the Logistics Department at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment.

We offer career growth opportunities, a comprehensive benefits package (for PT or FT) and competitive shift differentials as appropriate for your shift worked. Can turn into Part-time or Full-time depending on your interest and future needs.

Apply today and grow your career with a team that truly values you.

Location

*Bethesda North Hospital at 10500 Montgomery Road, Montgomery, OH 45242 https://share.google/TPLGpXG7SY5OfnIKM

Work Schedule

• Full Time - Shift Varies

Incentives & Benefits

*For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For PRN/Optional, there is access to 401(k) and other benefits. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Overview

This position is responsible for overseeing the daily operations of the Logistics Management Department. Specific duties include scheduling, training, developing staff, and conducting performance appraisals, among other tasks. To be successful in this position one must understand the changing needs of the customer, and is be able to effectively deploy staff in order to meet these needs in a cost-effective manner.

Job Requirements

Associate's Degree

• Equivalent experience accepted in lieu of degree
• 3-4 years experience in a related field

Job Responsibilities

Proactively interacting with all customers to ensure we are meeting the customers expectations and fulfilling their departmental needs.

Monitor the daily activity of the transport techs to ensure the staff is performing job specific duties in an efficient and timely manner, and upholding the Service Excellence Standard set by this organization.

Monitor the daily activity of the supply techs to ensure products and supplies are stocked and inventoried properly, satisfying the customer's request in a timely manner.

Handle staffing issues, when short, by adjusting the current staff or personnel, covering open positions

Other Job-Related Information

Working Conditions

• Climbing - Rarely
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Kneeling - Rarely
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Occasionally
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Rarely
• Sitting - Consistently
• Standing - Rarely
• Stooping - Rarely
• Talking - Consistently
• Use of Hands - Frequently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

Leadership Performance Standards

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

Achievement of Annual Pillar Goals

1. Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies

TriHealth Way of Leading

TriHealth Way of Serving

Transformation Change

Drive for Results

Build Organizational Talent

Leadership Tactics

• Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
• Regularly Round on Team Members, using questions from the rounding log.

• 25 or fewer team members = monthly
• 26-50 team members = every other month
• 51+ (and optional team members) = quarterly

• Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
• Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
• Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.