Medical Front Desk Receptionist

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist

• Location: Mt. Sinai, NY (Long Island)
• Hours: 4/10 hr shifts Mon-Thu RDO Fri (between 7:30am-6pm)

Organization: New York Health (NYH)-Primary Care

In this role, you will

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• Be responsible for the daily opening and closing procedures of the office.
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• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
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• Assist in comforting patients and maintaining reception area.
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• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
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• Collect co pays and balance total finances of the office on a daily basis.
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• Assist patients with the completion of all necessary forms and documentation.
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• Build and maintain patient records through the use of the practice EMR system.
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• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
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• Assist with the daily distribution of quality assurance surveys and prevention screenings.
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• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
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• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
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• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
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• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
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• Maintain daily operations of the office by following standard policies and procedures
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• Perform tasks as assigned for special projects.

We require

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• High School diploma with at least 2 years of patient facing reception experience
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• Bachelor’s Degree preferred
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• Excellent oral and written communication skills
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• Ability to accept direction and work within a team concept
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• Strong customer service skills.
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• 1yr of an EMR experience-Preferred

What we offer

• Salary: Starting at $22 per hour
• Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)
• Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
• Visit our website at: Nyhealth.com
• Follow us on Facebook: NYH on Facebook
• *New York Health is an Equal Opportunity Employer.*